| |  | The vast majority of the time, it is because your domain name is not pointed to Coasthost's DNS servers yet. If you are a new customer and have ordered a new domain name from us, it will take 24-72 hours before your domain name becomes active. Once your domain name is active, your email service will work as well.
If you are transferring your domain name to Coasthost, you need to make sure your domain name is pointed to Coasthost's DNS servers. To find out if your domain name is pointed to our DNS servers, you can do a whois search under your domain name. Look at the primary and secondary DNS numbers and make sure it's pointed to the DNS servers outlined in your Welcome Email. |
